Privacy Policy

This privacy policy sets out how FMC uses and protects any information that you give FMC when you use this website.

FMC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

FMC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20/04/2020.

 

What we collect

We may collect the following information:

How we collect your personal data:

Users of our products and services

FMC collects personal information from you when you use our products or services, including name, email address, postal address, telephone number and job title.

We will use this personal information:

Individuals contacting us concerning our products and services

FMC collects personal information from you when you contact us about our products or services or subscribe to our newsletters, including name, email address, postal address, telephone number and job title.

We will use this personal information:

 

Subscribed reader or single request reader of our publications

FMC collects personal information from you when you subscribe or request a single copy of our publications, including name, email address, postal address, telephone number and job title.

We will use this personal information:

Attendees or registrants to our events (including online events) or other events which FMC organise

FMC collects personal information from you when you register at or register to attend an event hosted by or participated at by FMC. The personal information collected will include your name, email address, telephone number and job title.

We will use this personal information:

Individuals who complete surveys FMC has issued or commissioned

FMC collects personal information from you when you complete a survey we have issued or commissioned. The personal information collected will include your name, email address, postal address, telephone number and job title.

We will use this personal information:

Individuals who enter competitions FMC has issued or commissioned

FMC collects personal information from you when you enter a competition we have issued or commissioned. The personal information collected will include your name, email address, postal address, telephone number and job title.

We will use this personal information:

 

Individuals who have provided information through telephone research conducted by FMC

FMC collects personal information from you when you take part in telephone research on organisations conducted by FMC. The personal information collected will include your name, email address, telephone number, postal address, company name and job title.

We will use this personal information:

 

Companies who supply products or services to FMC

FMC collects personal information from you when you supply products or services to FMC, including name, email address, postal address, telephone number and job title.

We will use this personal information:

To carry out obligations arising from you providing us products or services. The lawful basis for processing your personal information for this purpose will be “Contractual Need”.

 

Visitors to our website

When someone visits one of our sites we use a 3rd party service, Google Analytics to collect details of website traffic and visitor information, including browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. For full detailed information about the use of cookies on our website, please see the section on “How we use cookies on the FMC websites”.

We use the website traffic and visitor information to improve our understanding of the use of the FMC websites and in order to determine what FMC services are the most popular. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

How your personal information may be shared?

We share information, including personal information, with trusted third-party service providers, that we use to provide hosting for and maintenance of our websites, event management, customer relationship management, payment processing, support, accounts, analytics and other services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

To facilitate these services the personal information we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), in order to conduct our business operations. In such cases a data processing agreement will be in place with the data processors and 3rd parties to ensure your personal information is processed in accordance with the Data Protection Act.

FMC will, in certain circumstances, disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

  1. conform to the edicts of the law or comply with legal process served on FMC;

  2. protect and defend the rights or property of FMC; and,

  3. act under exigent circumstances to protect the personal safety of users of FMC, or the public.

FMC will share our Commercial Data with businesses and organisations with whom we have entered into agreements to purchase or access our data. We are very selective about who we share our data with and promise that we will only allow companies who are members of the BDIA or have a highly relevant dental product or service that we feel you would benefit from hearing about to access this service.

You can opt out of having your information shared with 3rd parties at the point at which you share it with us and when you receive any subsequent communication from us.

We may share your personal data with a third-party auditing organisation (ABC) so they can verify aggregated statistics about circulation and usage of our products or review our policies, processes and procedures for compliance with relevant standards.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Dentistry Study Club

Some of our partners have additional privacy policies for data collected through Dentistry Study Club. These are listed below:

Philips

As a result of your consent, Philips group companies may contact you with promotional communications via email, SMS and other digital and offline channels, such as mobile apps and social media. To be able to tailor the communications to your preferences and behaviour and provide you with the best, personalised experience, we may analyse and combine your personal data. This data may include:

Data you give us

Data that you want to actively share with us such as: your name, email address, business address, job title, organisation, product interest, country, phone number, social media profile.

Data we get from your interactions with Philips

Data about your interactions such as events and Philips digital channels and may include websites, emails, social media, and apps. This data may include: IP address, cookies, product interest, communications you click on, location details, websites and events you visit, engagement scores
Philips will give you the opportunity to withdraw your consent at any time (www.philips.com/privacy).
For more information, please read the Philips Privacy notice and the Philips Cookie notice.

 

What are your choices with your personal information?

FMC is committed to providing you with control on how your data is used and processed. You can review, edit or delete your personal information free of charge by contacting us directly at dpo@fmc.co.uk by telephone or via post to the contact details provided in the section “Contact Us”.

Your rights concerning your personal information are:

 How long will we retain your personal information?

We will retain and process your personal information as long as is needed to provide the product or service that you’ve elected to receive from us.

For personal information used by us for our own direct marketing purposes, we will retain the data whilst accurate or responsive and if not, no longer actively use after 5 years.

 

Changes to this Policy

FMC will occasionally update this Privacy Policy to reflect company and customer feedback. FMC encourages you to periodically review this policy to be informed of how FMC is protecting your information.

 

Contact us

You can contact our Data Protection Officer at dpo@fmc.co.uk or at the following address:

Data Protection Officer

Hertford House

Farm Close

Shenley

Herts

WD7 9AB